Case managers weathered several changes in 2019, and 2020 promises to bring more of the same. We reached out to experts to find out what issues are likely to be front and center in the coming year.
In January, CMS created something of a headache for hospitals by issuing new versions of three commonly used patient notification forms: the Medicare Outpatient Observation Notice (MOON), the Important Message from Medicare (IM), and the Detailed Notice of Discharge (DND).
