In this column, we often discuss challenges with EHR systems. Sometimes these relate to technical problems, other times they are process related, and occasionally-as we'll be doing in this issue-we talk about the need for effective "people management."
As the healthcare industry moves toward adoption of EHRs, facilities need structured data entry capabilities to realize increased efficiency in completing medical records and maintaining documentation integrity.
Q. We are a claims repricer and maintain a secure claims department. When outside vendors, such as building maintenance people, enter the secure area, are they required to sign a logbook indicating what time and date they entered and exited the claims department?