The emergency department (ED) should be considered a patient unit, and the case manager and social worker should triage throughout the day. They must work to improve patient flow in the ED and provide better quality of care for the patient.
This month's Q&A answers to readers' questions on collecting payment, contacting physicians, overhearing medical examinations in the emergency department, and discussing the health of adult children.
The HHS Office for Civil Rights (OCR) and Office of the National Coordinator for Health Information Technology (ONC) announced last week that they have updated the Security Risk Assessment tool with improved functionality to assess risks to protected health information.
How can an ICU case manager coordinate the final care of an emergency room patient who never regains consciousness and the only thing known about him is his name?
Case managers and hospitals are increasingly struggling with challenges related to patients with opioid-related substance use disorders. But new legislation working its way through the government may help.
