Case management lost a significant figure on August 30 when Karen Zander passed away at the age of 72. Considered a pioneer in the field, Karen devoted herself to advancing case management and making contributions and role modifications to match the rapid, changing needs of modern healthcare.
Since the start of the novel coronavirus (COVID-19) pandemic, work has looked a little different for many case managers. “Most case managers that I know are working remotely at least half of the time,” says Diane Iverson, RN, BSN, BS, ACM, CCM, a case manager in the Baltimore area.
The novel coronavirus (COVID-19) pandemic has been a huge challenge for case managers across the country. One of the biggest hurdles they’ve faced has been overcoming issues related to discharging COVID-19 patients in the midst of the outbreak.