Case study: Using physician advisors as an agent for change

September 1, 2016
Case Management Monthly

Physician advisors (PA) are an important ally for case managers at many organizations when it comes to ensuring proper patient status. But one organization has greatly expanded the role of PAs to include performance improvement and as a result has seen improvements in everything from readmissions to length of stay.

NOTICE Act confusion continued into the summer

September 1, 2016
Case Management Monthly

Hospitals were struggling this summer to comply with the Notice of Observation Treatment and Implication for Care Eligibility (NOTICE) Act, which was signed by President Barack Obama August 6, requiring hospitals to provide a verbal and written notice of outpatient status to any patient in observation who has been in the hospital for more than 24 hours.

Ask the expert: Understanding nuances of patient status and therapeutic services

September 1, 2016
Case Management Monthly

Assigning the correct patient status is a constant challenge for hospitals and the case managers who are charged with ensuring these decisions are accurate.