Looking ahead to 2021: What to expect in the new year

January 8, 2021
Case Management Monthly

It’s safe to say few people are sad to see 2020 go. The question is, what will 2021 bring? To help you prepare for what the new year may bring, we asked some experts for their predictions and recommendations on what case managers might expect and prepare to focus on in 2021.

Doctor’s appointments may be falling by the wayside during the COVID-19 pandemic

January 15, 2021
Case Management Monthly

Are your patients skipping needed appointments? A research letter titled Trends in Outpatient Care Delivery and Telemedicine During the COVID-19 Pandemic in the U.S., published in November by JAMA Internal Medicine, hints that this may be the case.

Recruitment and retention of case managers during COVID-19

January 22, 2021
Case Management Monthly

Case management directors across the country are facing different situations when it comes to case manager recruitment and retention. There is wide variation in how the novel coronavirus (COVID-19) pandemic has impacted hospitals and case management departments.

Pregnant patient is COVID-19 positive

January 29, 2021
Case Management Monthly

Jennifer, who is 37 weeks pregnant, answers her cell phone. She is waiting for John, the case manager from her obstetrician's office, to report her novel coronavirus (COVID-19) test results. She is anxious but believes she knows the results in her heart.