Americans see social factors as critical to health

October 4, 2019
Case Management Monthly

A June report by Kaiser Permanente found that not only do Americans believe that having social needs met—such as housing, food, and social support—is crucial to good health, but 68% of those surveyed reported that they had at least one social need unmet in the last year, and more than 25% of them said that unmet social need affected their health.

Victims of violence present special challenges to case management

October 11, 2019
Case Management Monthly

A case manager for the Johns Hopkins Hospital-Based Violence Intervention Program in Baltimore, Leonard Spain works with victims of violence, often gunshots and stabbings, presenting a host of special challenges.

Strategies to reach patients who are unwilling to accept resources

October 18, 2019
Case Management Monthly

While the Violence Prevention Program at Johns Hopkins addresses a very specific population, many of the lessons learned can be applied to almost any patient who is hesitant to accept resources. Included in this article are some of the program’s tips and strategies that you can apply to some of your more challenging cases.

Director's Desk: CMS changes QIO assignments

October 25, 2019
Case Management Monthly

This spring, CMS changed the scope of work for their Beneficiary and Family Centered Care Quality Improvement Organizations (BFCC-QIO) Livanta and Kepro, which became effective June 8. The QIOs’ responsibilities were narrowed to focus primarily on discharge appeals, quality complaints, and real-time advocacy for Medicare patients and families.

Complex Case: Community case manager’s experience in disaster planning for Hurricane Dorian

October 25, 2019
Case Management Monthly

To prepare for natural disasters such as hurricanes, community case managers must reach out to and support their patients who are elderly, disabled, or otherwise at risk. Disaster preparation is a huge endeavor for case managers.