Barrier reduction teams improve efficiency at New York-Presbyterian

May 1, 2012
Case Management Monthly

Leaders there established multidisciplinary barrier reduction teams (BRT) in late 2009, which are designed to increase efficiency and improve communication at the organization. The teams give staff members a way to speak up about ­issues that may hinder patient care and the ­discharge process.

Avoiding sticky legal issues during discharge

May 1, 2012
Case Management Monthly

Making sure patients are prepared for discharge can be a tricky process. When certain laws are considered, getting patients to their next destination becomes even more complex.

Take control to reduce the strain from audits

May 1, 2012
Case Management Monthly

Case managers have already become familiar with the Medicare Recovery Audit Program. In January, however, government Recovery Auditors began focusing on new territory: Medicaid claims.

Feeling the heat: Providers share their experience with Recovery Audit Program and other audits

May 1, 2012
Case Management Monthly

Editor's note: Each year HCPro's Revenue Cycle Institute reports on the experience of providers related to the Recovery Audit Program. The article below is adapted from the 2011 Recovery Auditor Benchmarking Report, released in ­early 2012. The summary of last year's results is by ­Kimberly ­Anderwood Hoy, JD, CPC, director of Medicare and compliance at HCPro. Readers can download their complimentary copy of the full ­report at www.revenuecycleinstitute.com.