Medical kiosks for better health: New telehealth model is being rolled out

April 6, 2018
Case Management Monthly

Some patients can now get more than just a prescription at their local pharmacy. Two healthcare organizations, BayCare Health System, Inc. in Clearwater, Florida, and NewYork-Presbyterian Hospital in New York City, have announced separate but similar partnerships with Publix and Walgreens that allow patients to visit specially designed telemedicine kiosks where they can video conference with a doctor to get a diagnosis and treatment for non-urgent medical problems.

NCD brings changes and confusion

April 13, 2018
Case Management Monthly

A national coverage determination (NCD) related to implanted cardioverter defibrillators (ICD) is causing some confusion. The NCD was issued on February 15, and the changes, while billed as “relatively minimal,” may actually require significant process alterations.

Narcan recovery team taking the pressure off case managers in opioid crisis

April 20, 2018
Case Management Monthly

Case managers today face significant challenges when working with patients who abuse opioids. According to the American Society of Addiction Medicine’s 2016 figures, some 2 million Americans had a substance use disorder involving prescription pain medicine in 2015, and an additional 591,000 had a heroin use disorder.

Director’s Desk: Keeping tabs on a population health initiative

April 27, 2018
Case Management Monthly

Much of the population health model is relatively new. Some of the work is based on other models, particularly the public health model. We know how important an efficient case management structure is to the success of the population health model. How does an organization not only change the model of case management but sustain the change and continue to evaluate its success?

Complex Case: Finding postacute care for a patient with a substance abuse disorder

April 27, 2018
Case Management Monthly

Ms. P arrives on a medical unit at a major medical center escorted by two armed police guards from the local jail. The social worker, Ann, asks about the reason for the guards and the length of time that they will be on the unit, but the officers tell her they can’t share this information.