Healthcare organizations face increasingly complex privacy and security issues as they cope with new technology, but many organizations are still struggling with the basics of establishing a compliance program. A natural place to begin is a code of conduct, and policies and procedures.
Just a few years ago, few employers required certification for new case managers. Today, more than one-third seek this stamp of approval when they bring someone new on board.
The question today for healthcare facilities isn't, "Does your facility use social media?" It's more like, "Who is using social media, for what purpose, and what are your hospital's policies and procedures around it?" It's good to have a strong social media policy and procedure in place for your organization, says Phyllis A. Patrick, MBA, FACHE, CHC, president of Phyllis A. Patrick & Associates, LLC, in Purchase, N.Y. She developed this accompanying checklist for those looking to beef up their policies on social media use in the hospital setting.
