Mr. Coin, a chronically ill patient, is being discharged to home. Although the discharge is complex, the transition to home is uneventful—until the case manager, Robin, receives a call from Mr. Coin's son, who tells Robin that her patient has been sent home with his heparin lock still in place.
Electronic health records may not be able to accurately determine case mix, according to a study published January 18 in the American Journal of Managed Care.
