Electronic health records may not be able to accurately determine case mix, according to a study published January 18 in the American Journal of Managed Care.
Mr. Coin, a chronically ill patient, is being discharged to home. Although the discharge is complex, the transition to home is uneventful—until the case manager, Robin, receives a call from Mr. Coin's son, who tells Robin that her patient has been sent home with his heparin lock still in place.