In this month's complex case, a case manager deals with a challenging patient who arrives in the emergency department on Friday afternoon, the same day he was supposed to be discharged from his skilled nursing facility.
Q: My doctor emailed me while he was on vacation, and the email had the automatic “sent from my iPhone” message at the end. Is it a HIPAA violation for doctors to use their personal cell phone to communicate with patients?
This week's note from the instructor covers coding, billing, and payment rules for provider-based departments located off campus, including new rules that became effective for dates of service on and after January 1, 2019.
This week’s Medicare updates include four new additions to the OIG work plan; provider compliance tip sheets on tracheostomy supplies, ventilators, canes, and crutches; a national coverage analysis on acupuncture as a treatment for low back pain; and more!
Q: Case management requires a lot of communication with patients. What happens when communication can’t happen because of a patient’s temporary or permanent condition?
