Telehealth services are likely to promote health, wellness, and disease management, providing an avenue to offer efficient, high-quality care while supporting value-based care in a cost-effective manner. Although the benefit of telehealth is obvious and its value is continually highlighted by CMS, it appears the services are underutilized.
Hospital coders must develop and adhere to internal E/M coding guidelines and CPT guidance to accurately report visits to the ED. In addition, because ED coding encompasses professional and facility billing, they may need to scour provider documentation to determine the correct E/M service level for both bill types.
A case manager at a community hospital has a cancer patient who comes to the emergency department and requires hospitalization. The patient wants to transfer to the hospital where she goes for chemotherapy treatments, but due to busy flu season, that hospital has no beds.
