Q: Many media organizations are filming outside the premises or sometimes even in the hospital. When they interview hospital leaders and health officials, this can be done with things happening in the background. How can hospitals prevent accidental disclosures—a patient’s face showing up in the background during an interview, for example? What should the rules be for media looking to film at the facility?
The COVID-19 pandemic will have a significant effect on both health systems and patients. As we continue to understand its clinical, psychosocial, and economic consequences, especially the magnitude of the financial losses to hospitals, the development of new and innovative ways to connect with and support patients is a silver lining.
This week's note from the instructor examines places where new guidance from CMS on billing for telemedicine during the public health emergency falls short and what hospitals should do to ensure compliance with these billing policies.
Q: We’ve had staff members handling PHI remotely for the past month or so. We have not experienced any data breaches to my knowledge, but I’m a little worried as I read about the surge in hacks and ransomware targeting healthcare entities. What are the most important steps we can take as an organization to minimize the risk of being exploited?