As telehealth expands and technology improves, there are an increasing number of options for communication between healthcare providers and patients as well as between providers, but such services raise concerns for HIPAA compliance due to the method of transmission and issues of security compliance.
The latest Biennial Health Insurance Survey released by the Commonwealth Fund, a private foundation that aims to promote a high-performing healthcare system, finds that a growing number of Americans are struggling with insurance-related problems.
Q: A pain specialist practice called to set up an apointment for my wife while she was out. She has various medical problems, and I am often in contact with her doctors. I asked if I could set up the appointment, and they said it would be a HIPAA violation to speak to anyone other than the patient about their schedule. Is that correct?