News & Analysis

April 11, 2018
News & Insights

What would be the ideal partnering model between social workers and nurse case managers in hospitals?

April 9, 2018
News & Insights

What strategies would you recommend for building an effective denials management team?

April 5, 2018
News & Insights

Q. I recently tried to access my medical records through the hospital’s patient portal. I had a hard time logging in because it prompted me to enter codes sent to my phone several times. It was difficult to keep track of which code was the most recent. I feel like this was an unreasonable barrier. Usually, you’re given the choice to opt out of multifactor authentication or only have to enter one code along with your password. Do multiple authentication codes represent a significant barrier to patient access?

April 4, 2018
News & Insights

What role should physicians play in case management population health efforts?

April 2, 2018
News & Insights

A patient came to our endoscopy suite for a bronchoscopy due to an abnormal chest X-ray. The physician documented that a transbronchial lung biopsy was obtained from the right upper lobe and the right lower lobe. What would be the correct CPT® codes to report?

April 1, 2018
Briefings on APCs

Our experts answer questions about responding to PTP edits, charging for drug administration that crosses midnight, and more.

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