Q&A: Partnering case managers and social workers

Q. What would be the ideal partnering model between social workers and nurse case managers in hospitals?

A. If we truly believe that the family is the other patient, and that the family is fundamental to obtaining accurate prehospital baseline information, ethical decision-making, and excellent continuing care, then we need to assess the family early and work with them frequently.

For more information, see Case Management Models: Best Practices for Health Systems and ACOs, Second Edition.

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