Case Management

The Office of Management and Budget recently approved new versions of the Important Message from Medicare, Detailed Notice of Discharge, and Medicare Outpatient Observation Notice.

An increasing number of rural communities are turning to paramedicine programs to check on patients and catch their health problems before they require a trip to the emergency department.

Ronald Hirsch, MD, FACP, CHCQM, CHRI, vice president of the Regulations and Education Group at R1 RCM Inc. Physician Advisory Solutions, answers questions on the Medicare Outpatient Observation Notice (MOON) and 2-midnight rule.

One of the biggest changes that will take place when the COVID-19 public health emergency ends on May 11 is the reintroduction of the three-day stay skilled nursing facility (SNF) requirement.

A 93-year-old patient has been in the hospital for 90 days when Ann, a complex case manager, is asked to step in and offer additional support.

On May 11, the COVID-19 public health emergency is expected to end after three years. However, not everyone is adequately prepared to comply with a return to previous rules, regulations, and practices.

Age-friendly care is driven by the patient’s wants and needs. It focuses on promoting quality of life using evidence-based strategies.

For case managers, having a broad toolbox of resources can prove valuable in helping patients move past barriers and toward a smooth recovery.

Julia, a case manager, helps a couple explore long-term care options for dementia patients.

Use these tips to navigate complex conversations with patients and families.