Front-office staff in facilities can see frequent turnover, requiring frequent training in order to keep them up to date. Use the following information to ensure staff is prepared for handing PHI and responding to patient requests.
Q: I have to fly to a conference for work. I was hoping to work on the way, at the airport and on the plane, but I sometimes need to access electronic PHI to get my work done. What should I do to ensure that I stay HIPAA compliant while traveling and working in public places?
A recent audit conducted by the Office of Inspector General (OIG) found that the majority of healthcare providers reviewed used Medicare Part D eligibility information for potentially inappropriate purposes.
Now that training gaps have been identified, training development can begin. Some topics to consider here are subject matter experts, training delivery method, and the use of outside vendors.
The Department of Health and Human Services (HHS) sent out a bulletin on February 3 to remind hospitals of information-sharing protocols when dealing with an outbreak of infectious disease or an emergency situation such as the novel coronavirus.
Education and training are critical components of an effective compliance plan. Training and education serve to set the tone for the compliance program and the ethics of the organization.
A large HIPAA breach settlement after a hospital system’s alleged failure to follow the feds’ suggested solution is a reminder that when it comes to enforcement, the government is holding all the cards.
