The staff at St. Francis Hospital-the Heart Center in Roslyn, NY, recognize that ICD-10 is more than a one-person job, which is why Elizabeth Heller, RHIA, HIM director, and Adelaide M. La Rosa, RN, BSN, CCDS, clinical documentation improvement (CDI) program director, are cochairing efforts.
When Carolyn Taggett, RHIT, director of health information services at Northern Maine Medical Center in Fort Kent, found that it sometimes took weeks for coders to receive answers to their physician queries, she decided there had to be a better way.
Facilities that feel they have a strong inpatient admission screening process but still have a high observation rate may need to look closely at their data.
Even with today's tight budgets, there are ways to brighten the faces of staff members. We asked a variety of experts for their ideas. Here's what they had to say.
