Test your knowledge of HIPAA: Is it permissible to leave voice messages on patients' home or work phones reminding them of appointments? Is it okay to use stickers on the outside of a patient's chart to remind us of his or her payer source? I need to take copies of documents home to finish up my clinical notes. Is this a violation of HIPAA?
Efforts to educate medical staff members on Medicare or other payer policies can be like herding cats. However, it is necessary to ensure compliance. The case management department cannot improve level of care decisions without cooperation from medical staff members.
Even with today's tight budgets, there are still ways you can brighten the faces of your staff members. We asked the MRB advisory board members for their best ideas and tried-and-true tactics. Here's what they had to say.
The ACMA has received a document from CMS that answers questions that ACMA members posed to the agency about delivering the Important Message from Medicare (IM).
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