The top finding in Joint Commission surveys for the first half of 2013 should be no surprise for HIM professionals. For the last three years, RC.01.01.01 has been No. 1 on the top 10 list of most frequently cited standards in Joint Commission surveys. The good news is that RC.01.01.01 is the only standard from the Record of Care, Treatment and Services (RC) chapter to make the list. The bad news is that this standard and some of its EPs will most likely continue to be a challenge.
A case manager at a meeting described how the family of a patient was pressuring her to change the patient from outpatient services to inpatient status. If she didn't help, the family pleaded, the patient would face higher costs for postacute care. The case manager bragged about how she held the line, despite the tears. However, others in the room didn't think the details of the case were as black and white as the case manager claimed. And some wondered whether "holding the line" at any cost is really what a case manager should be doing.
It's a brave new world out there for business associates (BA). BAs needed to comply with the HIPAA Security Rule and the use and disclosure provisions of the Privacy Rule in February 2010 as a result of the HITECH Act. However, the OCR held off on any enforcement activities-that is, until recently.
Every healthcare organization should develop and implement a policy and a well-defined process that provides guidance for managing incident and breach response.
Healthcare providers are used to regularly changing guidelines and regulations that drastically alter their processes for coding and billing. Despite few guideline changes since 2008, drug administration still frequently causes confusion because of all the necessary factors to properly document, code, and bill the services.
