UK HealthCare's Chief Compliance Officer R. Brett Short knew he was in for a rough day as soon as he saw the email from his organization's privacy officer.
During the January injections and infusions audio conference, Jugna Shah, MPH, president and founder of Nimitt Consulting in Washington, D.C., and Valerie A. Rinkle, MPA, associate director with Navigant Consulting in Seattle, reviewed these scenarios.
Healthcare providers are used to regularly changing guidelines and regulations that drastically alter their processes for coding and billing. Despite few guideline changes since 2008, drug administration still frequently causes confusion because of all the necessary factors to properly document, code, and bill the services.
Every healthcare organization should develop and implement a policy and a well-defined process that provides guidance for managing incident and breach response.
