Q: Sometimes a patient doesn’t understand his or her conditions enough to do what he or she can to prevent readmission. Any tips on what a case manager can do to empower patients to learn about their health?
Data is an essential tool in understanding the patient population that will guide the focus of your case management program, and both internal metrics and community/public health data will provide strategic focus to case management practices.
This month's HIPAA Q&A includes answers on doctor's notes, scheduling appointments, hospital social media, alerting patients via text message, and more!
In this month's Product Watch, we look at a game-changing texting app. With the available technology, covered entities and business associates would be hard-pressed to justify sending PHI using unsecure texts.
