Many case management directors have questions that arise from time to time on a variety of topics. Here are two such questions along with responses that may help if you’re facing similar challenges.
Q: How long are we required to retain the records of out-of-state patients? Do we follow HIPAA’s record retention requirements, our state record retention requirements, or the record retention requirements of the state in which the patient lives?
This week's note from the instructor discusses a new exception to the Medicare Secondary Payer Questionnaire process that could reduce the frequency of when these questions need to be asked and enhance patient satisfaction.
This week’s Medicare updates include information on special waivers to assist Medicare providers, suppliers, and beneficiaries impacted by Hurricane Florence; a proposed rule on changes to various Medicare requirements, Conditions of Participation, and Conditions of Coverage; a review of Medicare payments for clinical laboratory tests; and more!
Q: Sometimes a patient doesn’t understand his or her conditions enough to do what he or she can to prevent readmission. Any tips on what a case manager can do to empower patients to learn about their health?
