At 2:50 p.m. on Monday, April 15, two bombs went off at the finish line of the 117th annual Boston Marathon. Three people were killed, hundreds were injured, and local case managers needed to help deal with the crisis.
In this column, we often discuss challenges with EHR systems. Sometimes these relate to technical problems, other times they are process related, and occasionally-as we'll be doing in this issue-we talk about the need for effective "people management."
This article is based on the results of HCPro's annual MRB salary survey. Data in this article represent the responses of 292 HIM professionals from hospitals in the following categories: