Managing coders is challenging enough when you work with them face to face. Manage them when they are off-site, though, and you've got a whole new set of challenges. You may rarely have the chance to shake their hand, see them smile, or read their body language in meetings. Are they productive? Are they happy? If you can't reach them, do you know what's going on?
As an HIM director, you are responsible for the integrity of your patients' records-even when your hospital shuts down certain wings of the facility or closes its doors entirely.
There is some common ground in the corrective action plans (CAP) that OCR has imposed on healthcare organizations it has investigated for HIPAA privacy and security deficiencies.