Clinical documentation improvement specialists and case managers share a common goal but often aren't on the same page when it comes to improving documentation within the hospital.
When the Quality Improvement Organizations (QIO) took over the role of education and enforcement for the 2-midnight rule on October 1, 2015, many anticipated that their reviews would only look at records from that date forward. But in an unpleasant turn of events, some hospitals have reported QIO records requests zeroing in on cases as far back as May 2015.
Prevention is better than a cure. In the world of HIPAA privacy and security, training and awareness are among the most important aspects of prevention. The best laid policies and procedures won't keep your patient's PHI safe if no one knows how or why to follow them. But effective and engaging training methods can be elusive. Employees and administrators might begin to treat their annual training as routine, going through the motions to get their certificate, and then falling victim to a phishing attack that could have been avoided. New hires may be overwhelmed by the scope of HIPAA?it's a huge law?or struggle to connect it to their job duties. Developing education and awareness strategies that capture employees' attention and build privacy and security into the culture of their workplace can be a tall order.
Security officers may sometimes feel that they're asked to do too much with too little. Limitations surrounding staffing, budgets, or resources, or an administration that simply doesn't understand the importance of information security, can make a difficult task even more complicated. In some organizations, information security is a relatively new department and might lack the connections and relationships that more well-established departments rely on for support. Security needs allies. Fortunately, there's one they may already work closely with who is ideally suited: internal auditors.
Clinical documentation improvement (CDI) programs are prevalent in many hospitals and have evolved over the years. In 2014, 66% of 318 hospitals surveyed by AHIMA had a CDI program in place. If all surveyed facilities that planned to implement a CDI program did so, 80% of responding hospitals would have one. These numbers are likely even higher today as CDI programs become ever more relevant.
CDI programs can be a valuable bridge between clinical care and coding at hospitals. By concurrently reviewing clinical documentation in medical records and conferring with and educating providers, CDI teams continually support accurate documentation. When CDI program staff collaborate with providers and coders around improved documentation, the result is more accurate coding, reporting, quality metrics, and reimbursement.
Greater detail in clinical documentation is required since the introduction of ICD-10, making CDI efforts even more relevant. In addition, healthcare is steadily moving toward value-based purchasing and greater scrutiny from regulators and the public. With all of this in mind, it is more important than ever to get documentation and coding right. The daily activities surrounding CDI are crucial to successful outcomes and sustainability of facilities and healthcare systems.
On November 16, 2015, CMS released a final rule that bundles acute-care payments for knee and hip replacement surgeries, the most common type of inpatient surgeries for Medicare beneficiaries, with some 400,000 performed in 2004.
