News & Analysis

July 1, 2016
HIM Briefings

Certain phrases just stick with you. The longer you reflect on an idea, the more inspired you are by the ways in which the concept can become relevant to your needs. 

July 1, 2016
HIM Briefings

When compared to data from past surveys, HCPro's 2016 HIM director and manager salary survey revealed a harsh truth that many HIM professionals already know: There has been little movement in HIM manager and director salaries over the years.

July 1, 2016
HIM Briefings

My HIM career began like many others?in frank conversation with a high school guidance counselor regarding career direction. I wanted to pursue a career in healthcare, but wasn't interested in direct patient care. Focused exploration led me to discover a degree in health information technology at my local college. Now, 30 years later, I'm celebrating a long and successful HIM career.

July 1, 2016
Briefings on HIPAA

Product watch

Maize Analytics audit log tool

by Chris Apgar, CISSP

Information systems activity review is a fancy way of saying you need to monitor your network and your applications including who is looking at and manipulating your patient information. That can be an expensive, or even almost impossible, proposition when it comes to regular monitoring of access to patient information stored in electronic health records (EHR). Two of the well-known automated audit logging tools on the market, FairWarning and Iatric, are well outside the budget for small- to medium-sized covered entities (CE). The manual option, checking audit logs by hand, is slow and ineffective.

July 1, 2016
Case Management Monthly

Discharge planning has become more important in recent years. Not only is the government putting new focus on ensuring hospitals are helping patients to move to the next level of care more efficiently, but research shows that patients are safer and less likely to return to the hospital if these transitions are well managed.

July 1, 2016
HIM Briefings

This column is devoted to restraint and seclusion documentation; it provides support for, and a tool for, 100% review of patients in restraints and/or seclusion.

The Joint Commission and CMS have a common goal of reducing the use of restraints and seclusion in hospitals. Hospitals have come a long way in meeting this goal, and requirements for improvement (RFI) usually are received because of poor documentation in the medical record. Generally, recommendations result from lack of physician orders, physicians not seeing patients on-site, incomplete orders as to the reason for restraints and/or seclusion, and care plans not including the goal to remove patients from restraints and/or seclusion.

Often during surveys, there will be no patients in restraints or seclusion and the surveyors will ask for closed records to review. Once the medical record is closed, little can be done to correct documentation. Therefore, a solid open record review is essential to avoid recommendations.

 

A process for reviews

Review of open records of patients in restraints and/or seclusion can be performed in several ways. Of utmost importance is the development of a method to identify patients in restraints and seclusion on a daily basis, and to review new and recurring patients until they are discharged. For example:

1.Nurses, clinical documentation specialists, and tracer teams (plus others?) can review medical records each day to ensure documentation compliance

2.If the hospital has an EMR, HIM staff can review open records online to identify discrepancies in documentation and report back to each unit

3.HIM and IT staff can collaborate to develop a method of importing information directly from the EMR to identify documentation errors

 

Any of these methods should eliminate errors as long as they are corrected as soon as possible before patients are discharged.

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