Many people think that text messaging is the territory of teens, not older Americans, but a California program is challenging that stereotype. Sharp Rees-Stealy Medical Centers in San Diego has seen much success with a texting program aimed at providing support to recently discharged patients, many of them seniors.
Although compliant querying is clearly spelled out in inpatient CDI, where patient encounters can last three to five days, it’s more complex in the fast-paced ambulatory world where single patient encounters are shorter and may be spread over a year’s time. Experts weigh in on the best approach to effective, compliant outpatient queries.