Q: A person handling PHI from a remote location admitted that he had clicked on what turned out to be a malicious link in his personal email while he was using a company laptop. The laptop contained access to patient data and PHI. This is the first time such an incident has taken place in my department. What should our response plan look like in this situation?
Q: The communication gap between healthcare providers and family members is arguably most apparent now than it has ever been. What role can case managers play to help narrow this gap?
Physicians and facilities use the same codes to report E/M levels for ED services, but follow different rules. Outpatient coders must be able to assign E/M codes for both physicians’ work and resources utilized by the facility during emergency visits.
Learn how revenue cycle professionals have managed the constant change and monitored for potential problem areas brought on by the public health emergency.
