Case management lost a significant figure on August 30 when Karen Zander passed away at the age of 72. Considered a pioneer in the field, Karen devoted herself to advancing case management and making contributions and role modifications to match the rapid, changing needs of modern healthcare.
This week's note from the instructor focuses on new Medicare guidance on and updated payment policies for COVID-19 testing, vaccines, and telehealth services.
Q: We recently took a survey and many of our employees admitted to saving their passwords in a Word® document or a Notes® file on their phone. Is this riskier than having passwords written down on paper and stored in a safe place at work or home? How can we discourage employees from writing down their passwords anywhere?
Q: As we continue to work remotely, I feel as though our efficiency as a case management staff has plateaued. What recommendations do you have for improving our remote work operations?
