Hospitalized novel coronavirus (COVID-19) patients present unique challenges because their length of stay is often longer and more complex than the typical patient. Their course of illness can also be unpredictable, which makes planning difficult. When a patient is ready to leave the hospital, another set of challenges begins. Even a year into the pandemic, case managers still struggle to find postacute placements and anticipate and identify the needs of these patients.
Q: What are the encryption requirements when using Google Drive™, Dropbox®, or other information-storing applications? How do we ensure HIPAA compliance when using them?
This note from the instructor explores the intricacies of the acute and post-acute transfer policy in light of recent OIG audits on hospital compliance with these policies.
Q: As of May 1, UnitedHealthcare, the largest health insurance company in the United States, will be switching from using Milliman Care Guidelines (MCG) to InterQual. How will this affect organizations, and what can they do to smooth the transition?