Hannah looks down the heart transplant unit hallway. She has worked here as a heart transplant case manager for the past five years. In her position, Hannah has the unique opportunity to follow her patients across the care continuum, both before and after the transplant.
Q: We had a patient admitted with a negative COVID-19 test, but after being retested the patient had a positive COVID-19 result. Should we query the provider whether COVID-19 was POA?
Q: Are we allowed to use case studies involving real incidents that occurred at our facility as part of our HIPAA training? We’ve always been told that real-life examples will resonate with staff, but wouldn’t this be a HIPAA violation?
Q: Healthcare in rural communities remains an issue. Hospitals in rural areas continue to close at an alarming rate, creating problems for many communities across the U.S. How can these communities respond, and what role can case managers play in this response?
The expansion of telehealth services and the flexibilities introduced through the Hospitals Without Walls waivers are a critical part of hospitals’ COVID-19 response, but the rules and how they interact with each other are often complex. Take a closer look at CMS’ guidelines and how they should be implemented.
