Coding productivity will decrease at least initially with the switch to ICD-10-CM/PCS. Coders will also need complete, accurate documentation to take advantage of the new code set's increased specificity. So HIM and coding managers need to know how productive their coders are and the extent of their clinical knowledge base, as well as how accurately and completely physicians are documenting.
ICD-10 will affect every system within your hospital. So said Mary Rita Hyland, RN, BS, MBA, assistant vice president of regulatory affairs and chief privacy officer for The SSI Group, Inc., in Mobile, AL, during the March 21 HCPro, Inc., audio conference, "ICD-10 Vendor Readiness: Build Your Game Plan Now." Providers have a significant task ahead of them and a small window within which to accomplish it, Hyland said. And that means taking a good hard look now.
Jean Stone, RHIT, CCS, has never met some of the coders who report directly to her. She has, however, spoken with them by phone, and in some cases, she has seen their wedding or other photographs. This is because nearly all members of her department work remotely.
In what instances would a dual system be necessary? What impact, if any, will ICD-10-CM/PCS have on transcription? What about form redesign? Find out the answers to your colleagues' ICD-10 implementation questions.
Establishing coder productivity standards can be challenging if you don't know where to begin. There are many factors affecting productivity levels, from record type to the tools coders have available to them.
However, establishing fair standards for your coders is important, as is knowing whether your department is running efficiently.
HCPro conducted a detailed benchmarking survey earlier this year of HIM directors and managers nationwide to bring you the latest information on coder productivity levels and standards so you can compare your department to its peers.