Case management isn’t what it used to be. That much everyone seems to agree on. But is the profession’s recent evolution driving away new recruits, or is it making the field more attractive to those looking for a challenge? That’s less clear.
With new attention on the care continuum, many new roles are being created to both complement the comprehensive needs of patients and ensure that licensed individuals have the opportunity to work at the top of their license.
Ms. P arrives on a medical unit at a major medical center escorted by two armed police guards from the local jail. The social worker, Ann, asks about the reason for the guards and the length of time that they will be on the unit, but the officers tell her they can’t share this information.
Much of the population health model is relatively new. Some of the work is based on other models, particularly the public health model. We know how important an efficient case management structure is to the success of the population health model. How does an organization not only change the model of case management but sustain the change and continue to evaluate its success?
