Much of the population health model is relatively new. Some of the work is based on other models, particularly the public health model. We know how important an efficient case management structure is to the success of the population health model. How does an organization not only change the model of case management but sustain the change and continue to evaluate its success?
Ms. P arrives on a medical unit at a major medical center escorted by two armed police guards from the local jail. The social worker, Ann, asks about the reason for the guards and the length of time that they will be on the unit, but the officers tell her they can’t share this information.
Case managers in the primary care setting are on the rise, in part due to the role they play in patient engagement as well as the emphasis they place on quality of care in today’s value-based healthcare landscape, according to CMSA Today.
Case managers today face significant challenges when working with patients who abuse opioids. According to the American Society of Addiction Medicine’s 2016 figures, some 2 million Americans had a substance use disorder involving prescription pain medicine in 2015, and an additional 591,000 had a heroin use disorder.
