Q: The use of telemedicine and telehealth has expanded dramatically during the COVID-19 pandemic. What should case managers be aware of when determining the most viable telemedicine options for patients?
As organizations respond to the COVID-19 pandemic, a growing number are turning to telemedicine to safely meet patient demand. “The current crisis is expanding people’s willingness to shift the paradigm both on the provider and patient side,” says Diane Iverson, RN, BSN, BS, ACM, CCM, a Baltimore-area case manager. “Systems are gearing up to expand services rapidly.”
Are you having trouble communicating with your patients’ primary care physicians? It’s a problem in the U.S., according to a 2019 Commonwealth Fund International Health Policy Survey published by Health Affairs.
Q: Our facility sees a lot of patients dealing with diabetes and diabetic complications. Do you have any advice for helping these patients during their stay or after discharge?
Q: The deadline for implementing the updated Detailed Notice of Discharge (DND) form was April 1. What are the most important changes that our staff should be aware of as we move to the updated form?
