Irene, an expert medical case manager, is worried about her mother, Sadie, who is 87 years old with severe cardiovascular disease and mild-to-moderate dementia. Sadie lives in an assisted living facility. Clearly, she belongs to the group identified as being the most vulnerable to the novel coronavirus (COVID-19).
Q: How has the 2-midnight rule been impacted by waivers issued during the novel coronavirus (COVID-19) pandemic? What changes should case managers be aware of?
Q: The communication gap between healthcare providers and family members is arguably most apparent now than it has ever been. What role can case managers play to help narrow this gap?
The COVID-19 pandemic will have a significant effect on both health systems and patients. As we continue to understand its clinical, psychosocial, and economic consequences, especially the magnitude of the financial losses to hospitals, the development of new and innovative ways to connect with and support patients is a silver lining.
Q: A recent study published in the Journal of the American Medical Association found that approximately 50% of heatlhcare workers in China experienced depression and nearly 45% had anxiety. How should healthcare workers handle the emotional stress that comes with working during the COVID-19 pandemic?
End-of-life care has been evolving in recent years, with a new emphasis on the importance of ethics and encouraging patient involvement in decision-making.