The novel coronavirus (COVID-19) pandemic has been a huge challenge for case managers across the country. One of the biggest hurdles they’ve faced has been overcoming issues related to discharging COVID-19 patients in the midst of the outbreak.
Q: It seems that telemedicine is here to stay, but perhaps not every patient is ready to use telemedicine. What are your best strategies for assessing a person's abilities with technology?
For case managers, working with patients experiencing homelessness is always a challenge. But now, amid the novel coronavirus (COVID-19) pandemic, many fear the problem will soon grow exponentially worse.
Rose has worked as a cardiology case manager at a hospital in the Southwest for the past 17 years. She enjoys her job and her patients. A significant portion of her patient population is comprised of a community of veterans. She knows that it is common for veterans to live near one other, as their shared war experiences provide a source of understanding and support not often available from civilians.
Q: A recent study by the California Lab Policy reported 50% of unsheltered individuals experience "tri-morbidity" (co-occurring physical health, mental health, and substance abuse challenges), compared to just 2% of sheltered individuals. What can case managers do to assist these patients?
