News & Analysis

How the end of the COVID-19 PHE will affect patients

March 8, 2023
Case Management Monthly

After multiple extensions, the COVID-19 public health emergency (PHE) is slated to end on May 11. This conclusion will likely bring discomfort to some patients and case managers.

Updated CMSA standards focus on critical tasks

March 1, 2023
Case Management Monthly

The Case Management Society of America (CMSA) released an update to its Standards of Practice in 2022, and all case managers should take note of the changes.

Complex case: Managing an urgent patient transport

February 22, 2023
Case Management Monthly

Samuel, a case manager, coordinates care for a severe cardiac and lung disease patient who needs a dual transplant.

Director’s desk: Successful strategies for appealing denials

February 22, 2023
Case Management Monthly

Due to an evolving regulatory landscape and other factors, case managers are reevaluating approaches to appealing denials.

Addressing three common drivers of discharge delays

February 15, 2023
Case Management Monthly

A patient is ready to discharge home or to the next stage of care, but a problem arises that forces them to remain in the hospital. Learn more about the three common causes of discharge delays.

Hospitals not surprised by frustrating rollout of No Surprises Act

February 8, 2023
Case Management Monthly

The No Surprises Act seemed like a clear win for patients, but its rollout has brought about many challenges.

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