A 93-year-old patient has been in the hospital for 90 days when Ann, a complex case manager, is asked to step in and offer additional support.
On May 11, the COVID-19 public health emergency is expected to end after three years. However, not everyone is adequately prepared to comply with a return to previous rules, regulations, and practices.
Age-friendly care is driven by the patient’s wants and needs. It focuses on promoting quality of life using evidence-based strategies.
For case managers, having a broad toolbox of resources can prove valuable in helping patients move past barriers and toward a smooth recovery.
Julia, a case manager, helps a couple explore long-term care options for dementia patients.
Use these tips to navigate complex conversations with patients and families.
