The several different types of post-acute agencies (home health, nursing homes, hospices) and several individual agencies within those types can cause aggravation and, more importantly, delays.
Hospital executives frequently use LOS to measure how well a case management staff performs, but there are other indicators, such as patient satisfaction and observation use, that prove department effectiveness.
The case management department at Children’s Healthcare of Atlanta (CHOA) developed a tool called “Ticket to Home” to prepare patients and their families for discharge.
The U.S. Department of Health and Human Services (HHS) proposed modifications to the HIPAA Privacy and Security Rules in July. In light of the changes, now might be a good time to make sure you and your colleagues understand those rules.
Working with a patient who is leaving against medical advice (LAMA) can be difficult. Although the physician responsible for the patient’s medical care is primarily involved in this situation, discharge planners frequently become involved when the patient has continuing care needs.
