News & Analysis

April 1, 2010
Case Management Monthly

Considering communication is at the heart of what all case managers do, case management leaders should think about making solving the problem of language and cultural barriers a top priority.

April 1, 2010
Case Management Monthly

Untreated mental conditions can prevent patients from properly managing physical health, thus causing the patient to be readmitted to the hospital, which is why case managers should coordinate mental and physical treatments.

March 1, 2010
Case Management Monthly

When executing an interstate transfer, case managers must account for different Medicaid programs and payers, high transportation costs, and unfamiliar physicians—not to mention the challenge of finding an accepting facility.

March 1, 2010
Case Management Monthly

Instead of paying for hospital and physician ­services ­separately, the ACE demonstration program bundles payments for specific cardiac and orthopedic procedures into one lump sum to encourage collaboration.

March 1, 2010
Case Management Monthly

At this juncture in the evolution of case management services, we have reached the tipping point of hospitals acknowledging that they should have some evaluation of each patient’s level-of-care needs at the front door.

March 1, 2010
Case Management Monthly

The case manager must examine every component of the discharge process for opportunities for improvement; one aspect that deserves increased investigation is the handoff of the patient from the hospital to another care provider.

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