Jamie, a novice case manager with only three months of experience, just could not understand the concept of “seamless” as it applied to case management. She had attended her case management orientation with full attention and commitment, but she still couldn’t grasp the concept.
It is widely accepted that multidisciplinary rounds are essential for the success of a case management department, especially in ensuring achievement of their metrics. Case management metrics have a broader scope, more so than ever before; the number of metrics, ranging from financial to quality, is growing all the time.
CMS announced December 14 that it added quality information to its Physician Compare website. The website is designed to help providers and caregivers make educated decisions about Medicare patient care.
The comprehensive population health program at Northern Arizona Healthcare in Flagstaff didn’t come together overnight. Rather, it evolved over time, relying on trial and error to fill the care gaps that so often result in avoidable hospital readmissions.
