Q: Sometimes employees don’t seem to have a great understanding of HIPAA even after they have received HIPAA training. What HIPAA training strategies work best?
Front-office staff in facilities can see frequent turnover, requiring frequent training in order to keep them up to date. Use the following information to ensure staff is prepared for handing PHI and responding to patient requests.
Q: I have to fly to a conference for work. I was hoping to work on the way, at the airport and on the plane, but I sometimes need to access electronic PHI to get my work done. What should I do to ensure that I stay HIPAA compliant while traveling and working in public places?
Now that training gaps have been identified, training development can begin. Some topics to consider here are subject matter experts, training delivery method, and the use of outside vendors.
Education and training are critical components of an effective compliance plan. Training and education serve to set the tone for the compliance program and the ethics of the organization.
