UK HealthCare's Chief Compliance Officer R. Brett Short knew he was in for a rough day as soon as he saw the email from his organization's privacy officer.
Knowing when a breach occurred is one of the keys to reducing the risks associated with a breach of unsecure protected health information (PHI). Another is speedy mitigation.
Medical identity theft is on the rise and healthcare organizations need to ensure they are authenticating a patient's identity before providing medical services and products.
Q. My email remains encrypted until it is opened. I have received two requests-via email and certified letter-from the patient's parent requesting records be sent by email or mail. I know legally a person may request this, but we must provide this service when we can ensure that the person requesting is who he or she says he or she is. Does a certified letter with recognizable signature or email from a known email address of a parent qualify as verification of the parent's identity?
