Q: I work for a large company. I called out one day because my daughter was sick. Do I have to provide a doctor's note to my employer when I wasn't the actual patient?
Q: Case managers used to evaluate their work in terms of tasks completed or length of stay (LOS). Now that LOS has more than a financial meaning, what are some meaningful outcomes case managers can use to set goals for their work?
This month's Q&A answers to readers' questions on collecting payment, contacting physicians, overhearing medical examinations in the emergency department, and discussing the health of adult children.
