News & Analysis

Q&A: Using the PDCA model for quality process improvement

January 16, 2019
News & Insights

Q: I have heard of the Plan, Do, Check, Act process for quality management. Can you explain how this process works?

Q&A: Reporting TRAM procedures in ICD-10-PCS

January 11, 2019
News & Insights

Q: Considering the fiscal year 2019 update to the ICD-10-PCS Official Guidelines for Coding and Reporting for Transfer procedures, how should we now report a pedicled transverse rectus abdominis myocutaneous (TRAM) flap procedure in ICD-10-PCS?

Q&A: Sharing physician phone numbers with patients

January 10, 2019
News & Insights

Q: Does sharing the phone number of a physician who does not work in-house at a lab facility with a patient constitute a HIPAA violation?  

Q&A: Using technology to leverage support

January 9, 2019
News & Insights

Q: What kinds of technology should case managers be using to help them on the job?

Q&A: Understanding utilization review requirements for Medicare Advantage

January 7, 2019
News & Insights

Q: Where can I find information on utilization review (UR) requirements for Medicare Advantage (MA)?

Q&A: Discussing the care of non-dependent adult children with parents

January 3, 2019
News & Insights

Q: A patient recently told me she was surprised to learn from another physician at our facility that her adult child had been prescribed a particular medication for high cholesterol. Her child is not a dependent adult under her care. Is it a HIPAA violation for a provider to discuss the care of non-dependent adult children with their parents?

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