News & Analysis

May 27, 2020
News & Insights

Q: Case managers are often responsible for explaining notices to patients. I’m wondering how the process has changed due to the COVID-19 pandemic?

May 21, 2020
News & Insights

Q: Is a covered entity permitted to disclose PHI for litigation purposes? For example, if a covered entity is being sued for malpractice, can it present information that would qualify as PHI during the trial? If so, what are the limits on the type of information it can disclose?

May 20, 2020
News & Insights

Q: At times, case managers with nursing backgrounds are being asked to fill in and assume patient care roles during the COVID-19 pandemic. What should case managers do if they do not feel comfortable they can succeed in the roles they've been assigned?

May 18, 2020
News & Insights

Q: Should providers be documenting the time for all telehealth and telemedicine visits?

May 15, 2020
News & Insights

Q: Which ICD-10-CM codes would we use to report an emergency department (ED) encounter for a patient presumed to have COVID-19 who does not undergo diagnostic testing?

May 14, 2020
News & Insights

Q: We need to train a wide range of employees on HIPAA — from physicians to temporary nursing staff hired through a staffing agency to medical scribes and coders. Should we utilize the same HIPAA training methods across the board? Or do you recommend that we develop different training methods for each department? How should we go about doing that?

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